Order Processing

Please confirm that all order details such as size, color, quantity, product, and address are correct before completing the checkout process. Once an order has been placed, it cannot be modified or cancelled

Please allow 7-14 business days for order processing, pending product availability, and payment verification. Michael Alexander reserves the right to decline an order if an order does not receive express verification or approval from the customer’s bank.

You will receive a confirmation email, once your order has been placed. If you don’t see the confirmation e-mail within a few minutes of placing your order, please check your spam folder.

Due to high demand, items may become unavailable even after an order has been placed. In this case, we will issue a refund to the original payment method for the amount that was initially paid. Please allow 5-10 business days for the refund to appear on your bank statement.

Please do not email us about the status of your order if it is still within the processing and shipping time window. We will communicate with you if your order is experiencing any further delays.

Michael Alexander reserves the right to not process or decline an order/or services to anyone at any time.